Redmi Note 4: About not working ringtone

1. Are your phone updated to run the latest software?
2. Does this issue happen to all the calls or only one or a few contacts?
3. Does it work if your phone is connected a headphone?
4. If you haven’t done so, try changing the ringtone to another one for testing.
5. Make sure Do not disturb is not enabled.
6. Try turning off the following options: ‘Flip to silence ringer’, ‘Quiet ringer when lifted’ and ‘Mute first ring’ in the Phone app > Settings > Incoming call settings for testing.
6. Were there any apps you installed right before this issue? If yes, try uninstalling them for testing. Just to isolate the possibility of these apps conflicting with the sound settings.
7. Does reboot solve the problem temporarily? There’s a similar issue reported in en.miui.com forum http://en.miui.com/thread-1149249-1-1.html Your issue could be similar to theirs. It seems like the suggestion is to wait for the software update to solve the bug.

I had the same issue. I even reboot my phone but did not work.
Then I checked “Sound and Vibratiion” Setting. Though my Ring Volume was full, Phone Ring tone was set to None. This might have happened because of any update. I set my Phone ringtone to one of the ringtone and its working now.

Ringtone sound problem

Ringtone sound problem mi not 7 pro

same here
did the same
Then I checked “Sound and Vibratiion” Setting. Though my Ring Volume was full, Phone Ring tone was set to None. This might have happened because of any update. I set my Phone ringtone to one of the ringtone and its working now.

Ringtones secound not working in redme not 7 pro